MOQ, Sampling & Payment Policy
The numbers behind a first order: minimum quantities, how sampling works and what we charge, and the payment structures that keep both sides safe.
This page collects the commercial ground rules we apply across our services. If something here does not fit your program, say so in the inquiry — policies are defaults, not walls. Category-specific questions are also answered on the FAQ page.
Minimum order quantities
MOQs exist for physical reasons: fabric mills sell by the roll, counters sell by the bundle, and a size run below ~50 pieces cannot be cut economically. The table below shows where the floor sits today — figures are typical ranges, and the binding number is always the one on your quotation.
| Category | Typical MOQ | Pilot option | Notes |
|---|---|---|---|
| Apparel OEM (your tech pack) | 100 pcs per style & color | 50 pcs pilot on select knit styles | MOQ driven by fabric MOQ and size-run balance |
| Apparel ODM (factory base) | 50-100 pcs per style & color | 50 pcs | Existing blocks lower the threshold |
| Finished electronics (audio, wearables) | 10-100 pcs per counter | 1-2 pcs samples | Varies by counter and price tier |
| Components (ICs, modules) | Per reel / tray / tube | Sample quantities | Spot market vs agent stock priced differently |
| PCBA prototyping | 5 boards | 1-2 boards | Stencil fee applies, reusable on repeat orders |
Sampling process
Specification review
You send a tech pack, reference links or physical samples. We confirm feasibility, fabric availability and a target price band within one business day.
Sample quotation
Sampling fee is quoted per style — typically USD 30-80 for apparel depending on construction, and at cost for electronics samples. Fees are stated upfront, no hidden charges.
Counter-sample production
Apparel counter-samples take 7-14 days; electronics samples ship in 2-5 days from counter stock. Courier tracking is shared the day the parcel leaves.
Revision rounds
Two revision rounds are included in the sampling fee. Each round is documented with annotated photos so decisions are traceable.
Approval & size set
Bulk starts only after your written approval. For apparel we recommend a size-set in graded sizes before cutting bulk fabric — it costs days, not orders.
What MOQs mean in practice
A minimum order quantity is not an arbitrary gate — it is the point where a factory's cutting table, a fabric mill's minimum dye lot and a counter's bundle pricing start to make economic sense. Below those numbers, the factory either loses money or quietly substitutes materials, and you find out at inspection. That is why we quote pilot options instead of pretending a 20-piece bulk run of custom denim is possible. If your true need is small, the honest paths are ODM bases with existing blocks, stock fabrics instead of custom dyeing, or waiting until demand justifies the run — we will tell you which of the three applies to your case rather than accepting an order that cannot end well.
Payment terms
Payment methods
We accept bank telegraphic transfer (T/T) for bulk balances, Alipay and WeChat Pay for sample fees, and Alibaba Trade Assurance for buyers who prefer platform escrow. Letters of credit (L/C at sight) are available for orders above USD 50,000. All payments are made to the company account shown on our proforma invoice — never to a personal bank account.
Payment schedule
Standard terms are 30% deposit with order confirmation and 70% balance against a copy of the shipping documents, or against the final inspection report if you prefer to inspect before paying. Sampling fees and courier charges are paid in full upfront. For repeat clients with a clean history, net terms can be discussed after three completed orders.
Price validity & currency
Quotations are issued in USD and hold for 14 days (7 days for electronics, where spot component prices move faster). Fabric surcharges after price validity are always discussed before purchase, never silently absorbed or passed on.
Refunds & claims
If bulk goods fail the agreed AQL inspection due to workmanship, we remake or credit the affected quantity — your choice. Claims must be raised within 15 days of container arrival with photo evidence. Electronics carry a counter-sourced warranty: defective units within the agreed rate are swapped on the next order or credited.
Invoicing & taxes
Every order ships with a commercial invoice that mirrors the proforma: unit prices, quantities, currency and incoterms. VAT and import duties at destination are the buyer's responsibility under FOB and CIF; under DDP they are included in the quoted price. If your finance team needs specific invoice wording for customs or bookkeeping, tell us before the shipment documents are cut — amendments after export are slow and sometimes impossible.
Anti-fraud ground rules
A few rules that protect you regardless of whom you buy from: pay only to the company account on the proforma invoice, treat any request to move the balance to a "new" account as suspicious until confirmed by video call, and keep a written record of every specification change. We will never email you new bank details without a second-channel confirmation, and we encourage clients to put the same rule in writing with any supplier they work with, including us.
Ready when you are
Send your specification and target quantity via the inquiry form; see case studies for how these policies applied on real programs, or the services overview for the full engagement loop.